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FAQ

The ins and outs of how we do business

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  • How soon must I cancel my appoinment?
    We require a 48 hour cancellation notice or you will be charged a 50% fee for last minute/same day cancellations.
  • Do I need to provide any of the cleaning products/materials or equipment?
    No. We provide all cleaning supplies, equipment, and labor.
  • Do you wash windows?
    Yes, we offer window washing services upon request at an additonal charge.
  • Does someone have to be home during cleaning services?
    No, you do not have to be home during our cleaning services. All that we require is a way to get into the residence.
  • What are your credentials?
    Aloha Maiden Cleaning Service, LLC. is licensed, insured, and locally owned. Our cleaners are professionally trained and must pass a background check to be hired with Aloha Maiden. Aloha Maiden is also proud members of ARCSI, BBB Accredited business, DCCA Hawaii, and IICRC.
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